Shop better

Meet your new shopping assistant.

Once you have completed your purchase, you will see a link to install the 'Shop' mobile app from the order status page on your mobile device.

NOTE: You need to be located within a store's shipping zones in order to view your order history, and track the delivery of your order.

  • United States
  • Canada
  • United Kingdom
  • Australia

Customers outside these countries won't see the option to install the 'Shop' mobile app on the order status page. But you still can make an order though.

Mobile app is free, and is available on mobile devices with the following operating systems:

  • iOS (version 10.3 or later) for iPhone, iPad, and iPod touch
  • Android (version 5.0 or later)

Online order tracking

When a customer uses Gmail, Shop automatically locates emails with tracking numbers to identify orders to track. Customers using another kind of email address can add tracking numbers manually.

Shop searches emails to collect order information.

When Shop is tracking an order, sometimes it doesn't have enough information to display an exact location for the delivery. The delivery status is still accurate.